Hopper - Watch & Book Flights for PC

Hopper - Watch & Book Flights: A Must-Have Travel App

Exceptional Customer Service

Hopper is a company that truly values its customers. One user made a mistake while using the app, and Katerin from customer service went above and beyond to resolve the issue. Despite a hiccup in the chat, Katerin followed up with an email and continued to guide the user until they were completely satisfied with the resolution. This level of customer service is rare and truly sets Hopper apart from other travel apps.

Easy to Use

Hopper is incredibly user-friendly and has helped many users save money on flights. It remembers all searches and keeps alerting users on price changes. The price prediction feature and the ability to set alerts for specific flights are especially useful.

Great Deals

Hopper has found cheaper flights and more convenient routes for many users. The app also offers great deals on car rentals and hotels. The carrot cash system is phenomenal and has allowed users to get a room for as low as $32.

Room for Improvement

While Hopper is a great app, there is still room for improvement. Some users have reported issues with luggage and other key information. Additionally, the customer service model could be improved by introducing a travel support plan where users pay for help for a specific duration of their travel instead of having to buy support service for every booking they make.

Overall Impression

Hopper is a must-have travel app for anyone who loves to travel but doesn't want to break the bank. The app is easy to navigate through and offers great deals on flights, car rentals, and hotels. While there is room for improvement, Hopper's exceptional customer service and user-friendly interface make it stand out from other travel apps.

• Exceptional customer service
• Easy to use
• Great deals on flights, car rentals, and hotels
• Room for improvement with luggage and customer service model

Overall, Hopper is a great app that has helped many users save money on travel. With its user-friendly interface, great deals, and exceptional customer service, it is definitely a must-have for anyone who loves to travel.